All items have a turnaround of up to 5 working days. While most orders are dispatched within 2-5 working days please expect up to 10 days. Working days are Monday – Friday excluding Bank Holidays.
We cannot accept returns on Personalised Items as these cannot be sold to anyone else, unless there has been an error on our part, or the item you purchased is defective.
Non Personalised Items
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
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